How it works

A clear route from enquiry to next step.

Choose the service, share the site details that matter, and send everything in one structured enquiry. That helps us review the requirement quickly and come back with a practical route forward.

See the process

3 stepsfrom service selection to submission

Multi-servicecombine reports and surveys in one enquiry

Document uploadsend plans and reports at the start

Select the right service mix

Choose one service or combine multiple requirements in a single enquiry.

Add the project detail

Share the postcode, planning context, timescale and any supporting documents.

Receive a practical next step

We review the information and come back with the clearest route forward.

The process

Built to move urgent enquiries forward

The website is designed to reduce back and forth. Instead of a vague contact message, you can send a structured brief with the detail we need to assess the requirement properly.

Choose the right service mix

Start with Build enquiry if you already know what is needed, or use Find the right service if you want a steer before submitting.

Share the detail that matters

Add the postcode, planning reference, target timescale and any plans or reports that help us review the requirement without delay.

Receive a clear next step

With the right context from the start, we can come back with a clearer route, likely next action and any key gap that still needs attention.

Journey map

See what happens at each stage

Step through the process to see how the enquiry is structured and why that helps speed up review.

Stage 1

Choose the service or service mix

Select one service or combine multiple requirements in the same enquiry. That keeps the project in one place rather than splitting related needs across separate messages.

What to have ready

What to include in your enquiry

A few key details at the start help us review the requirement faster and come back with a clearer route.

Site locationPostcode or full address for the site.

Planning contextPlanning reference, if one is available.

TimescaleRequired priority or any key deadline.

Project summaryA short description of the site, proposal or issue.

Supporting documentsAny plans, reports or background information you already have.

Why it matters

Why the form asks for this detail

The aim is to give you a more useful first reply, with fewer avoidable delays.

Clearer routeA better view of the likely service path.

We can assess the enquiry with more context from the start.

Less back and forthFewer basic follow-up questions.

Key detail is already included, which helps keep things moving.

Practical next stepA clearer idea of what should happen next.

That may be the likely route, missing information, or the next action needed.